Customer Testimonials
Was quick and easy. The service advisor was very knowledgeable and explained everything that needed to be done.
The team was very quick to get my car in, and have It repaired in the same day.
Very nice and helpful. Kept me updated with the status of my car. I liked being able to get an Uber so I could go to work while my car was being serviced.
They got me right in and treated me great. I am happy with the results.
Professional, fast, easy to work with. This is a great service department. Problem was fixed immediately
Very helpful and the communication was great. Appreciated the use of a courtesy car. Thanks
Great people! They go out of there way to please you!! Would recommend them to friends
Evrryone there at Vision Kia is great, the team is fast, reliable, respectful. Amazing team!
Everyone was very helpful and polite. They were very knowledgeable about the questions I asked.
Everything went smooth. I just had an oil change and tire rotation. That all I have got now.
I was very pleased with the professionalism of all the staff I dealt with. The facility was well maintained and welcoming.
Appointment was started at the time specified and inspection was completed within a reasonable amount of time. The Service Manager, Manny, kept me updated on the progress of the inspection.
The staff at the dealership goes above and beyond to help the customers with their maintenance issues or car buying.
We love the service department at Vision Kia. We have been trying to buy another Kia for months but find the sales department to be unreliable and disrespectful. We had an appointment to drive a Kia at 1:00 a few days ago and we got there and the car wasn’t there. The salesman said the car( that has sat on the lot for the last 3 months) was out for a test drive and it looked like the people were going to buy it. He didn’t call us to cancel( yes, he had all our information). I asked to see 2025 ...
The people I worked with were so warm, welcoming and kind. I highly recommend their services
They did a good job fixing my 2014 kia soul with the blown engine. Amanda is a very good service advisor.
John was great. Process was fast and easy. I am very disappointed with aspects of the cleanliness of the vehicle when I took possession. I spent 30 minutes scraping small white dots that covered the windshield on the outside. The inside was covered with grime as well. I had to use a large razor window scraper to get this stuff off. Other parts were direct too. One expects a completely and truly clean vehicle when it’s purchased.
Yosiah was so warm, welcoming and kind helping me find my first Car! 🙂
They were very courteous, helpful and completed the task I asked them to do. Making an appointment was also really easy.
I had a great experience from start to finish. Everyone was polite and courteous and explained the process with ease. I felt well taken care of and respected. I love my new Kia and I will likely buy again in the future!
Very helpful and accommodating, answered all questions I had on the service that was being performed.
Excellent service and staff is exceptional- in and out quickly- explained any issues that car had
The staff has always given great customer service with short/ reasonable wait times for service appointments!
Thoroughly checked the car and made pertinent suggestions. Completed the services timely and washed my car
Sales manager and sales person were excellent they made the sale recieved calls from at least 4 associates that were no help.
Was a great experience! Very helpful and informative. And willing to help out with and needs or questions I had! Thank you
Good job , on time and no surprises. Simple, no fuss just in and out as promised.
I absolutely love the service I received from VISION KIA. They always treat me well..
Gino was amazing to work with, I have been going to Matthews/fucillo for years. 7 years ago I came to vision, was totally turned off by the sales manager. The service department may have won me over to come to vision
friendly and professional . Top team. They go over the details. you feel they care . thanks
There was broken glass left in my front and back seat from the broken window.
Quick and complete repair. No gotchas. Easy booking and communication, including text messaging. Will return for next service when needed.
Amanda in service was a pleasure to work with very professional . Vision is a great dealership to buy from and service department is great also.
Very friendly. Easy to talk with. Helped customers with questions. Comfortable atmosphere. Easy to work with
The sales guys - first Adam, then Patrick - were awesome. Both of them listened to us and were consistently respectful of us throughout the process. We especially like the extra benefits of working with Vision - inspections, rust proofing and paint protection. These help ensure the value of the car.,
My first time there to get an inspection and oil change done on my car. I will definitely be returning. Their customer service is great!!!
Adam and Patrick helped us, listening to our questions and asking about what we were looking for. They are excellent representatives of Kia.
Oil change and tire rotation service was fast. Staff was friendly. Overall, a great experience pop
Always helpful and friendly. We have been with you guys awhile and you are always honest too.
Service was performed in the exact timed I was quoted and customer service dept was very friendly.
I had a tire that kept loosing air so I went to the dealer and even without an appointment they took my car in. They fixed my tire and did an oil change per my request. With in an hour I was back on the road. I received friendly, polite, and professional service.all within a reasonable price.
Very friendly service. Very thorough with my car. So far my car has been running very well with no issues.
Kia Vision service staff take great care in speaking with me to understand all the issues. They help identify the relevant work and keep the whole process transparent.
Pretty quick for a walk on Saturday. Fixed issue with no problems. No leaks was good.
Adam was awesome to work with. The manager was also cool. Easy going people. Thanks
As always Manny and his team do a wonderful job. They pay great attention to detail and the service is always phenomenal
No wait! They spoke to me as soon as I walked in the door which I really appreciated! Staff was attentive and environment was very clean
Amanda went above and beyond in making sure I left a happy customer. Top notch service!
Croutieous friendly helpful employees who went out of their way to make me feel at home
I dealt with Amanda Herko, she was excellent, reviewed suggested work and gave me accurate time frame of when car would be complete.
My sales man was great! Adam, made sure I was feeling right about everything and really took time with me and all of my questions as well as with my dad. I believe that I received a very fair deal on my new car and Adam took the time to really listen and understand what I needed and wanted. I do not remember any interaction with John Gammeriello. Don't remember the finance guys name. However, the finance guy, while he may have that he was being nice and reassuring, comes across a bit more like a heavy hitting sales ...
For many years I have found them fair and reasonable. I have bought several cars from them
It was great. Husband pick up car and had rave reviews of your service department. Also, all job items were addressed and the car came back clean from a car wash
Great service great to see two women when you come in to drop your car off. Manager Manny always nice always speaks to me when I come for service wonderful service department
The whole process of leasing a car was made very pleasant by our salesman Michael Smith. There was no pressure or xx.
They loaned us a newer model until service on ours. Was completed. Allowing us to test drive a newer model.
They were great I would recommend them for a car . Small but nice place to go
They are very persistent now I have to reach a word minimum in order to review!
Scheduled for my oil change and inspection. They had it complete in less than an hour while I waited.
They are very friendly and HONEST. They won’t try to sell you something you don’t need like other dealerships. They won my business!!
Love my new car Mike was a great salesman Thank you Mike your patience and guidance helped us so much
Amanda did a great job for me when i got service. Helpful, efficient and courteous!
Excellent experience: thoughtful, courteous, and eager to explain and help their customers. I highly recommend
They were very helpful and I was very pleased on the work they did. I would come back if I need more repairs done
I am very satisfied with the service department because of Chinco. I hope I have his correct nAme 🤣
David and patrick did a awesome job they deserve a raise.Great customers service.
Really great customer service and timely service. Very pleasant environment. Repairs have been cost effective.
Easy to schedule, taken on time. In and out in a day. Professional friendly service
The women at the service desk were wonderful! All recalls were repaired and I didn’t have to wait too long.
Manny, the service manager, is fantastic. In fact, all of the service department seem very concerned with the customers' satisfaction.
Car was fixed in timely manner but my lighter is not working and I asked to be fixed
Very courteous and understanding of my issue and took care of me quickly. Very thankful
Very friendly staff and service. Clean facilities and the car wash was nice. Very happy
No place to park. Oil change at first was told no longer honor my two cards for ten free oil changes in each vehicle. All set now with loyalty. Five Kia’s purchased by myself and husband. Four Kia’s purchased by my son and daughter in law. One purchased by my father in law. Free oil changes is the reason for First vehicle purchased and all the rest. Increased your sales over the years.
Was able to schedule service easy. They had my horns in stock and able to install with my oil change appointment.
I worked with 3 sales gentleman aneed all three were knowledgeable and nice. They gave me a great experience.
Everyone was extremely kind and helpful. And was able to get everything done that was needed in good timing.
Everything was great. The shop was cleaned and it smelled really good. Service was taken care of.
the staff is great, courteous and they provide excellent service - I had a service job - oil change and tire rotation - all my questions were answered
Took a little longer than quoted but overall quick professional service. Pricing could be a little more transparent
Service was great and they honored my free inspection thanks Joe very professional and polite
Service Department treated me as a very valued customer, listened to my request for service and completed the work in a very timely manner.
The staff at the dealership were all kind, courteous and professional. The service was fast.
Easy and quick dropping my car for the repair. I used the customer lounge to work while I waited. Repairs were completed sooner than i expected.
The people in the service department are very friendly and they I seem to get your work done fast and your car is ready on time
This experience was wonderful. Our salesman Mike and his boss were incredibly friendly and helpful. The experience was pressure free and they were willing to work with us to get the payments within our budget. I would highly recommend their team to prospective buyers.
Friendly people all around to interact with in each department. No hesitation to refer other people to dealership
I called for an emergency appointment to get a new tire after receiving a flat, and Joe in maintenance was very helpful and kind enough to bring me in the day of to get it fixed. They had me driving away by 6pm. I couldn’t be happier with the service provided.
Great customer service and wonderful to work with. They get the job done. Love my vehicle that I purchased from them.
Vision was able to get my car in for service right away.They said my car would be ready at 3:30 and it was.
I had a great time at the dealership they were right on top of everything, polite and get the car out fast
The staff is always friendly. They answer all my questions. Their timing is great I have never had a problem
The staff was very good when coming in to check in.the were warm and welcome. The service department did a good job and worked within a reasonable time. The only thing that I was disappointed with..I have a lease car and would have thought this part would be paid for since it was a faulty part
Good people, customer-focused sales and service.
A big shout out to Mike S., John G., and Dave R. for making my car buying experience top-notch. From the moment I walked in the door until leaving with new car keys it was professional, courteous, and actually fun. Thank you all!
